Shipping Policy & Rates

Products bought from sgibuydirect.com online store will be shipped to an address designated by you, if applicable, as long as such an address is right, complete and complies with the shipping restrictions and conditions contained on our website (sgibuydirect.com). All transactions are made pursuant to a shipping contract, and, as a result, the risk of loss may be entitled for Products passes to you upon delivery of the Products to the carrier.

Delivery of Products purchased from our online store to addresses outside the United States is limited. Some Products also have restricted delivery within the United States. Some Products may be available for direct delivery or pickup. Estimated delivery times for delivery within The United States are as follows:

Standard (5-8 Working Days)

Express (3-5 Working Days)

Delivery time and cost of shipping for international addresses outside US mainland vary and may be calculated at time of making online purchase(s).

We offer free shipping for items exceed $100.

Products that incur additional fees, if any will be charged and separate invoice sent to you for prior approval before we process your order. These additional fees may be for packages over 20 lbs., hazardous goods, and over-sized & Over-weighted items, and will be as charged by shipping carrier.

Orders are usually processed within 1-3 business days and shipping times are 1-5 business days in most cases (the total time to get your package may be 2-8 business days). Please note that orders may be received in more than one shipment.

PRIORITY SHIPPING

Priority Express Shipping is available for extra charges, usually it takes 2-3 business days to reach its final destination.

All our shipping rates are including TAX.

Oversized, heavy, and hazardous items

Additional fees are usually charged by couriers for packages over 20 lbs., hazardous goods, and over-sized & Over-weighted items. Products that incur these additional fees if any will be charged and separate invoice sent to you for prior approval before we process your order.

We ship to all 50 states in the mainland USA. Items are sent from our warehouse located in union city California on a daily basis (Monday-Friday).

We reserve the right to switch the shipping method to a more economical option for overweight packages.

DOT restrictions on air shipping

The U.S. Department of Transportation (DOT) prohibits air shipment of items that may contribute to a fire or other mishap during shipping.

 

Restricted items include

Aerosol-type products or medications in pressurized spray cans, such as hairspray, shaving cream, and inhalers. Products that contain flammable, volatile or corrosive chemicals, such as fragrances, nail polish remover, and bunion treatments. We are committed to get you the order as quickly as possible, but also safely and responsibly, in compliance with DOT rules. That’s why we require ground-only delivery for orders that contain DOT-restricted products.

For questions regarding shipping options, send us an e-mail at office@sgibuydirect.com.

Address Corrections

In the event that a package is returned to us marked as undeliverable, we reserve the right to charge the customer an additional fee upon confirmation of the corrected mailing address and our resending the package.

Note: Fee to be the actual cost of shipping.